Support
Support
Last updated: 29 October 2026
Questions, problems or feedback: mail@aflotips.com. We answer in English or German.
Restore a purchase
Open your profile with the person icon at the top, then "Aflo membership", then "Restore purchases". Use the Apple account you bought the membership with.
Cancel or manage the subscription
Subscriptions are managed by Apple. On your iPhone open Settings, tap your name, then Subscriptions. Cancelling stops the next renewal; the current period stays active until it ends. Apple's guide: cancel a subscription.
Delete your data
Your name, preferences, routines and practice history are stored on your device. Deleting the app deletes that local data. There is no Aflo account to close. Purchase and membership records are processed separately by Apple and RevenueCat; deleting the app does not erase those records or cancel a subscription. Contact mail@aflotips.com for membership-data requests. See the privacy policy.
Reminders do not appear
Check that notifications for Aflo are allowed in Settings, then Notifications. In the app, open your profile, then "A little nudge". Set the time again.
Language
The international version of Aflo supports 16 language variants: English, German, Spanish, French, Italian, Portuguese (Brazil and Portugal), Dutch, Polish, Turkish, Arabic, Hindi, Japanese, Korean, and Chinese (Simplified and Traditional). Change the language in the app under Settings. Support replies are available in English or German.